Frequently Asked Questions
Is there an additional lab fee required?
No. The lab fee is included in the price of the kit. Simply enter the barcode found inside your kit at HomeDNA.com and it will show that no balance is owed ($0.00). You can then proceed normally to register your email address for your secure online results.
What if my kit box shows that a lab fee is required?
The kit you receive from Amazon.com should not show any lab fee required. If your box shows a required lab fee, first try your barcode online at HomeDNA.comâit should show that nothing ($0.00) is owed for the lab fee. You can then proceed normally to register your email address for your secure online results. If you experience any problems registering your kit, please contact our customer service for additional help.
What information is included in my report?
Your HomeDNA Healthy Weight report contains nutrition, meal-plan, and exercise recommendations specific to your genetic test results (i.e., your DNA). The nutrition information discusses in easy language how much protein, carbohydrates and fat you should consume daily, which nutrients for which you may be at risk of deficiency, and which foods are good sources of those nutrients. You will learn how your body responds to fat, protein and carbohydrate intake in relation to how you use them for energy, and thus, how best to eat in order to lose body fat.
Your HomeDNA Healthy Weight report also indicates how likely you are to use fat for energy during different types of exercise. It will give you specific information about exercises that are best aligned with your genetic test results: which types, at what intensity, for how long, and how often.
Will you test for any serious inherited diseases?
No. HomeDNA Healthy Weight focuses solely on those genes that are related to the bodyâs ability to process food, nutrients and physical exercise. Any DNA test performed to detect predictors for disease should be interpreted by a physician or a certified genetic counselor.
How dependable are the results?
We have laboratory protocols that ensure very high accuracy, and so you can be sure your test has been processed correctly. Your genes play a big role in your body composition but itâs also important to realize lifestyle and diet play a significant role as well.
Will I ever need to be re-tested?
No. There is no need to retake the HomeDNA Healthy Weight test as your genes will never change. In terms of testing DNA, your DNA is the same throughout your entire life. This is a once-in-a-lifetime investment that takes away the guesswork when it comes to dieting and exercise.
Do you share or sell my private DNA information?
Customers trust us with their most sensitive genetic informationâand we take that trust seriously. DNA results and personally-identifiable information are kept completely confidential and are not sold to or shared with a third party (except in connection with a merger/sale of our company), unless we are legally compelled to do so. We may use aggregate anonymous data (information that cannot be traced back to a specific individual) for research and marketing purposes and to improve our services. Respecting our customersâ privacy is at the heart of what we do.